FAQs

New International Auto Body Shop

  • Can I get a free estimate?

    Yes. We offer complimentary estimates for walk-in customers at our auto body shop.

  • Can I use insurance at your shop?

    Yes. Our auto body shop collaborates with all insurance providers to process your claim.

  • If my vehicle isn't drivable, how can I bring it in?

    We understand this situation and can provide towing assistance to transport your vehicle to our shop.

  • I was in a hit and run, what do I do?

    Please contact our office. We can guide you through the process and assist with insurance-related matters.

  • My vehicle was vandalized. What do I do?

    We recommend contacting us directly. Our team will help determine the best course of action, whether it involves insurance claims or out-of-pocket expenses.

  • Do you work with OEM or aftermarket parts

    We primarily recommend OEM parts. However, we're willing to discuss alternatives with customers to find the most suitable option for their specific needs.

  • Can I get an online estimate?

    While we do provide online estimates, we strongly advise bringing your vehicle in for a more precise assessment.

  • What will the cost of my repair be?

    Repair costs vary significantly based on the extent of damage. For an accurate estimate, we recommend bringing your vehicle to our shop for a thorough inspection.

  • If I have an approved claim, can I come to your shop?

    Yes, we accept approved claims. Upon your arrival, we'll notify your insurance company that your vehicle is at our facility.

  • My insurance didn't recommend your shop. Can I still come?

    Yes. California law grants you the right to choose any auto body shop for your repairs, regardless of your insurance company's recommendations.